Features
Everything you need. Nothing you don't.
Between-session care, session documentation, and practice operations in one therapist-led workspace.
All plans
Between-session care
The core loop: supervised client support, check-ins, assessments, and safety screening included on every plan.
Risk screening on every client message
Messages are checked for crisis signals before the AI responds, with therapist alerts when escalation is needed.
Between-session AI chat (web and WhatsApp)
Clients reach your practice assistant between appointments. You review summaries and threads on your schedule.
Check-ins and clinical assessments
PHQ-9, GAD-7, PSS, WHO-5, and daily mood tracking give you continuous signal without extra admin.
Interventions and therapeutic resources
Send coping exercises, reminders, worksheets, and educational materials through chat or WhatsApp.
Conversation style and therapeutic approaches
CBT, DBT, ACT, and mindfulness-informed styles shape between-session responses under your supervision.
Client portal
Chat, check-ins, resources, documents, and progress tracking in one invited client workspace.
A shared practice workflow
Each role sees the work they own.
Set up the workspace around how your practice already operates, then give owners, associates, and finance the right place to act.
Practice owner
Set practice defaults, invite associates, and see the workspace as the team grows.
Associate clinician
Work from your assigned client list, review between-session context, and approve your notes.
Finance and operations
Manage invoices and payments, then use the supported QuickBooks Online sync where it fits your process.
Session work
Documentation and clinical support
Transcription, note drafting, and Citt Evidence sit alongside the between-session loop, not as a separate product category.
Session transcription
Record or upload sessions with accurate transcription and speaker separation.
Notes in your template
Draft clinical notes from transcripts or a short reflection when recording was not possible.
Therapist approval on every note
Drafts stay drafts until you sign off. Approved notes feed session prep and client context.
Citt Evidence
Guideline-grounded clinical decision support for therapist questions, separate from client chat.
Practice and Full Practice
Practice operations
Scheduling, billing, analytics, and Ask Citt for the admin that should not compete with clinical time.
Scheduling and online booking
Manage appointments, sync Google Calendar or Outlook, and let clients self-book via your public page.
Billing, invoices, and QuickBooks
Create invoices in Citt.ai, collect payments through Stripe, and sync supported invoice and payment records to QuickBooks Online.
Practice analytics
Track caseload engagement, check-in trends, and practice metrics across your clients.
Ask Citt practice assistant
Natural-language help with intake, notes, client tasks, and everyday practice workflows.
See it in action
Product previews for the dashboard, client chat, and documentation workflow.
Therapist dashboard
Ask Citt, client overview, quick stats, and caseload summary
Client chat
Between-session chat via web or WhatsApp, voice notes, and mood tracking
Client overview
Practice analytics
Session notes
Safety and validation on Trust
Crisis screening targets, privacy architecture, and how we report safety performance are documented separately from this feature list.
Ready to see it in your practice?
Start with therapist-supervised between-session care, then add practice tools as you grow.