Building Therapy 3.0
Therapist-led AI support for more continuous, contextual mental health care.
Our Mission
Citt.ai exists to help therapists deliver more continuous, contextual, and safe care. We believe AI should strengthen the therapeutic relationship, not replace it.
Therapy does not stop when the session ends. Citt.ai helps organise between-session activity into useful clinical context, while keeping consent, safety, escalation, and clinical judgement in the hands of the therapist.
Therapy 3.0 means richer context, not autonomous therapy.
Citt.ai helps clinicians build a more complete, consent-based picture of the patient's world between sessions. The therapist remains responsible for clinical judgement, care planning, and the therapeutic relationship.
Therapist-led
The therapist sets guardrails, reviews context, and makes the clinical decisions. Citt.ai supports the workflow.
Consent-first
Patient-facing AI and between-session context rely on clear patient participation and therapist visibility.
Safety-aware
Crisis detection, escalation, privacy, and clinical governance are product requirements, not optional add-ons.
Clinical Validation
Built with clinical safety, evidence-informed workflows, and therapist oversight at the centre
Therapist-led safety
Crisis detection, escalation workflows, and clinician oversight are core product requirements, not optional add-ons.
Evidence-informed design
Product decisions are grounded in clinical practice workflows, guideline-aligned decision support, and ongoing validation with practicing therapists.
Evidence-Based Approach
Built on rigorous validation and clinical expertise
Stanford HELM Methodology
Our AI systems are built following the Stanford HELM (Holistic Evaluation of Language Models) framework, ensuring responsible and effective use of AI in mental health contexts.
Comprehensive Testing
Our crisis detection system has been validated through 600+ test cases covering:
- Suicide risk indicators
- Self-harm detection
- Substance abuse concerns
- Abuse situations
- Hopelessness patterns
Performance Metrics
Crisis detection sensitivity target
False positive rate
Test cases validated
Harm reduction score (Stanford framework)
Trust & Security
Your data security and patient privacy are our top priorities
Built for Sensitive Care
Encryption, audit logs, and access controls support privacy-sensitive deployments, including HIPAA-regulated use cases.
Controlled Access
Patient data is encrypted in transit and at rest, with access limited to authorised users and contracted processors operating under controls.
Clinical Oversight
Therapists receive summaries, alerts, and review tools so AI augments, never replaces, professional care.
Transparent Practices
We maintain transparency about our AI systems, limitations, and how they support (not replace) therapeutic relationships.